Emergency Plumbing in Concord & Contra Costa County
Burst pipe. Sewer backup. No hot water. Whatever the problem — call us first. We prioritize urgent calls during business hours and get our people moving.
Call us now — Mon–Fri 7AM–5PM
We prioritize urgent situations. Leave a message outside hours and we'll call first thing.
When to call us urgently
Situations that need a plumber as soon as possible
Burst or leaking pipe
Water damage can happen fast. Shut off the supply valve and call immediately.
Sewer or drain backup
Sewage backing into your home is a health hazard. Do not use water until resolved.
No hot water
Water heater failure — especially in winter — needs same-day attention.
Flooding from plumbing
If water is accumulating, locate the main shutoff and call us.
Gas line concern
If you smell gas, leave the building, call your gas company, then call us.
Toilet overflow or backup
Especially if multiple fixtures are affected — indicates a main line problem.
While you wait — what to do right now
- Shut off the water supply — local valve under sink/toilet, or main shutoff at the meter
- Clear the area around the leak to prevent water damage to flooring and cabinets
- Place towels or buckets to contain any active dripping
- Take photos for insurance purposes
- Call us — tell us exactly what's happening so we can come prepared
Common emergency services
Related services we frequently provide during emergency calls
Frequently asked questions
A plumbing emergency is any situation where water damage is occurring or imminent, sewage is backing up into your home, or you have no hot water and urgently need it restored. Common emergencies include burst pipes, major leaks, sewer backups, water heater failures, and gas line concerns.
We operate Monday through Friday, 7:00 AM to 5:00 PM, with weekend service by appointment. We prioritize urgent calls during business hours. If you call outside these hours, leave a message and we'll get back to you first thing when we open.
If water is actively leaking, locate and shut off the water supply valve closest to the problem — usually under sinks or behind toilets. For a main line issue, the main shutoff is typically at your water meter or where the main line enters your home. For a suspected gas leak, leave the building immediately, don't use any switches or flames, and call your gas company before calling us.
For calls placed during business hours (Mon–Fri 7AM–5PM), we do our best to respond the same day. We'll give you an honest time window when you call — not a four-hour window that turns into all day.
We serve Concord, Walnut Creek, Martinez, Pleasant Hill, Lafayette, Moraga, Orinda, Alamo, San Ramon, Danville, Clayton, Bay Point, Pacheco, Clyde, and Saranap. If your city isn't listed, call us — we may still be able to help.